1.1 Purpose of this Privacy Notice
This Privacy Notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you use our online ordering facility, sign up to our newsletter, submit a query or use other online services;
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this Privacy Notice together with any other Privacy Notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Notice supplements the other notices and is not intended to override them.
1.2 Controller
This Privacy Notice is issued on behalf of Blink 24 Ltd having its registered office at Unit B1 Calmount Business Park, Ballymont Dublin D12 TK75 , registration No. 639996 in the Republic of Ireland and Blink 24 Limited of 23 Erica Road, Stacey Bushes, Milton Keynes MK12 6HS, registration No. 7034450 in the United Kingdom, who is the  controller and responsible for this website.
If you have any questions about this Privacy Notice, including any requests to exercise your legal rights, please contact privacy@biconic.co.uk.
You have the right to make a complaint at any time to the Office of the Data Protection Commission ("ODPC"), the Irish supervisory authority for data protection issues at info@dataprotection.ie. We would, however, appreciate the chance to deal with your concerns before you approach the ODPC so please contact us in the first instance.
1.3 Changes to the Privacy Notice and your duty to inform us of changes
The data protection law in Ireland will change on 25 May 2018. Although this Privacy Notice sets out most of your rights under the new laws, we may not yet be able to respond to some of your requests (for example, a request for the transfer of your personal data) until May 2018 as we are still working towards getting our systems ready for some of these changes. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.1.4 Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
2.1 Types of Data
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data includes first name, maiden name, last name, username or similar identifier, and title.
Contact Data includes billing and/or shipping address, email address and telephone numbers.
Financial Data includes bank account (where applicable and provided) and payment card details.
Transaction Data includes details about payments to and from you or other offers you have purchased from us.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Profile Data includes your username and password, purchases or orders made by you, (and when provided) your interests, preferences, feedback and survey responses.
Usage Data includes information about how you use our website.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
2.2 If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may have to cancel a booking you have with us but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:3.1 Direct interactions.
You may give us your Identity, Contact and Financial Data filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:make a purchase online
create an account on our website
subscribe to our newsletter
request marketing to be sent to you
enter a competition, promotion or survey
Apply for a job in our "Careers" section
give us some feedback
submit a query through the Contact Us form
3.2 Automated technologies or interactions.
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details.3.3 Automated technologies or interactions.
We may receive personal data about you from various third parties as set out below:Technical Data from the following parties:
analytics providers such as Google
advertising networks such as Google and Facebook
search information providers such as Google and Bing
Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as Ingenico.
4.1 Lawful basis
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances where:
we need to perform the contract we are about to enter into or have entered into with you
it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
where we need to comply with a legal or regulatory obligation.
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email. You have the right to withdraw consent to marketing at any time by contacting us at privacy@biconic.co.uk
4.2 Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us at privacy@biconic.co.uk if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest
To register you as a new customer(a) Identity (b) Contactperformance of a contract with youTo process and deliver your orders: (a) communicating with you (b) manage payments (c) Deliver goods(a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communicationsperformance of a contract with youTo manage our relationship with you which will include: (a) notifying you about changes to our terms or privacy policy (b) asking you to complete a survey(a) Identity (b) Contact (c) Profile (d) Marketing and Communications(a) performance of a contract with you (b) necessary to comply with a legal obligation (c) necessary for our legitimate interests (to keep our records updated and to study how customers use our products and services and develop our offerings)To enable you to partake in a prize draw or competition(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications(a) performance of a contract with you (b) necessary for our legitimate interests (to offer additional features to our customers)To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)(a) Identity (b) Contact (c) Technical(a) necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) necessary to comply with a legal obligationTo deliver relevant website content and advertisements to you on our website, third party websites and social media channels, and measure or understand the effectiveness of the advertising we serve to you(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technicalnecessary for our legitimate interests (to study how customers use our products and services, to develop them, to grow our business and to inform our marketing strategy)To use data analytics to improve our website, offers, marketing, customer relationships and experiences(a) Technical (b) Usagenecessary for our legitimate interests (to define types of customers for our various offerings, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)To make suggestions and recommendations to you about offers that may be of interest to you(a) Identity (b) Contact (c) Technical (d) Usage (e) Profilenecessary for our legitimate interests (to develop our products and services and grow our business)4.3 General marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms set out in paragraphs 4.4 – 4.8.4.4 Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us, received a product or service from us, or if you provided us with your details have not opted out of receiving that marketing.
4.5 Third-party marketing
We will get your express opt-in consent before we share your personal data with any company outside Compu b for marketing purposes.4.5 Opting out
You can ask us or third parties to stop sending you marketing messages at any time by contacting us at privacy@biconic.co.uk at any time. This will not apply to order confirmation or invoice emails for items you have purchased.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a purchase of a product or service.
4.6 Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.4.7 Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at privacy@biconic.co.uk.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
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